Most of the rescues we do come from contacts in the police- who are working on their own operations. We also get calls from the public through our Hotline or to our office. This usually occurs when they find a sick animal or want to voluntarily surrender an animal. Once a businessman in Saigon was given a pangolin as a ‘gift’ and he called us and we travelled to HCMC to pick it up. Some people don’t know about the hotlines and just google us. We do not really have any regular informants.